Q1. Are you Factory? Do you accept OEM or ODM order?
A1. Yes,we are factory.We have our own molds factory, assembly factory, especially for legal and qualified environmental electroplating factory. We accept OEM or ODM order.We also offer free service of customer’s logo printing.

Q2. Does the color fade easily?
A2. Of course not, firstly all of Gravity Jewelry were plated by pure gold, so that the colour fixation is more beautiful and stable. Secondly, we adopt E-coating technology, which is a process on jewelry to protect the plating will not fade easily.

Q3. Will I be allergic when I wear your jewelry?
A3. Absolutely not,because we adopt Environmental plating and anti-allergic treatment. Meanwhile Gravity Jewelry are free of nickel, lead and some other heavy metal. Therefore Gravity Jewelry are always focus on your health and help you to avoid trouble of allergy when you wear Gravity Jewelry.

Q4. Can I mix color?
A4. Yes, Mix color is available.

Q5. Can i get a free sample.
A5. Yes,We can offer you one or two free sample for quick quality check. However you need to pay for the shipping fee. When you place order to us, we will cut off the sample shipping fee at the total cost.

Q6. How long does a sample order takes? How about bulk order?
A6. For Samples, normally take 1-3 working days, if in stock. Take 5-7 working days if out of stock.
-Bulk order usually take 10-15 working days after payment received.

Q7.About Payment.
A7. Price term of EXW, FOB, CNF, CIF, DDP, DDU are acceptable.
-For bulk order, 50% deposit and 50% balance before shipment.
-About the payment term, Gravity Jewelry accept T/T , L/C, West Union, Money Gram,Visa, Mater Card and etc.